Applying for FEMA Disaster Assistance

Homeowners and renters who suffered damage from Hurricane Sally in Gulf Shores should apply to FEMA for federal disaster assistance as soon as possible. Residents may be eligible to receive assistance for uninsured and underinsured damage and losses resulting from Hurricane Sally.

If you have a homeowner’s insurance policy, file your insurance claim immediately, before applying for federal assistance. The faster you file, the faster your recovery can begin.

Three ways to apply for FEMA disaster assistance:

  • Phone: Dial 800-621-3362. Persons who are deaf, hard of hearing, or have a speech disability and use a TTY may call 800-462-7585. Multi-lingual operators are available. Lines are open daily from 7 a.m. to 10 p.m.
  • Mobile App: Download the FEMA app from your mobile provider’s app store.

You will need to have the following readily available:

  • A current phone number where you can be contacted;
  • Your address at the time of the disaster and the address where you are now staying;
  • Your Social Security number, if available;
  • A general list of damages and losses; and
  • If insured, the insurance policy number, or the agent and company name.

If you cannot return to your home, or you are unable to live in your home, visit, or call 800-621-3362 (800-462-7585 TTY) to determine what federal, state, local, or voluntary agency assistance may be available to you.

If you can return to your home and it is safe, has working power, water, and sewer or septic service, visit to determine if state, voluntary and local organizations in your community can address any unmet needs.